Privacy Policy

We only ask for what we need to arrange your reading, send your report, or answer you.

• When you book or buy: your name, email, and phone number, plus anything you choose to tell us about your reading. Your birthday is optional.
• For a numerology report: the full name at birth and date of birth the report is drawn from.
• If you create an account: your email and a password, so you can sign in and see your requests and orders.
• If you contact us, join the newsletter, or leave a comment: your name, email, and what you write. Comments are read by Cherry before they appear on the site.
• If you chat with Ivy, the website assistant: the messages you type, so Ivy can answer. Please don't share card numbers or other private details in the chat.

What you share with Cherry during a reading is kept confidential. We never sell, rent, or trade your information to anyone.

Card payments are handled by Clover, our payment processor. Your card number goes straight to Clover and is never stored by Cherry Sage. We keep a record of what you bought and when.

We email your receipt, appointment confirmations, and your written reports. If you start a checkout and don't finish, we may send one reminder. If you join the newsletter, you'll get Cherry's insights by email, and every newsletter has a link to unsubscribe at any time.

A few trusted services help us run Cherry Sage, and they only use your information to do that job for us:

• Clover processes card payments.
• Netlify hosts the website.
• Supabase securely stores accounts, orders, and appointment requests.
• Brevo sends our emails and the newsletter.
• Google Analytics counts visits and shows which pages are useful. It uses cookies (small files your browser stores) and does not tell us who you are.
• Ivy's answers are written with the help of an AI service, which receives the chat messages you type.

We keep your account, orders, and appointment records while you are a client, and for as long as we need them for our business and tax records. Newsletter details are kept until you unsubscribe. Checkout reminder records are removed once the reminder is sent or your order is completed.

You can ask us at any time to see, correct, or delete the information we hold about you. We'll do it, except for anything we must keep by law, such as payment records. To ask, contact Cherry.

If this policy changes, we'll update this page.